Help Desk
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Why Raise A Ticket
In our daily life including our professional lives, we require SUPPORT from others to fix some of our issues and problems.
As for issues related to your use of odoo software, we encourage you to seek prompt help/ support by raising a ticket so that we can effectively track and manage the fixing process.
The Support Tickets that you raise, facilitates the reporting, tracking and handling of issues efficiently
What happens when you raise a Ticket?
- The ticket gets registered into our support ecosystem workflow automatically
- The ticket is reviewed by the Support Team​
- If clarification is needed, an end user is contacted
- Otherwise, the issue gets fixed according to support plan
Raise A Ticket
Support Ticket Guidelines?
- This is a members page ONLY
- You must login to raise a ticket:
- If ticketing form below is not visible? Click here to Login
- Raise single ticket separately
- Explain your issue clearly in the description box
- You may attach screenshots/ supporting documents or error details
- After submission, you will receive an email with a tracking number